Agenda

The event chair will deliver the opening remarks outlining the key themes of the programme and introducing speakers.

• Investing in digital platforms and services to allow citizens better access to the state
• Improving people’s experience using government services
• Sharing best practice across organisations and scaling the innovative work which is already happening
• Reducing the cost of delivering services and improving internal processes
• Discussing the implications of Brexit on Digital Transformation

• Discussing progress made in the last two years and the vision for 2020
• Rolling out the Government Innovation Strategy and understanding its’ implications
• Helping central and local government to use emerging technologies to address a number of problems
• Understanding the implications and benefits of complex transformations, and overcoming the associated challenges

• Building the UK’s digital capital with London’s first Chief Digital Officer
• Emphasising the importance of collaboration, data sharing and user-centred design
• Helping small businesses acquire the right skills to take advantage of technologies
• Driving the delivery of the London Office for Technology & Innovation

• Using Digitalisation to transform the medical profession
• Providing the best possible services and outcomes for millions of patients world wide
• Saving money, time and resources with electronic prescriptions
• Integrating information across the sector with the launch of the new national record locator service

• Lessons from the Estonian e-governance model; the ultimate benchmark for how citizens should engage with the government
• Making 99% of government services available online to Estonian citizens, as well as enabling individuals from other countries to become ‘e-residents’ with a digital ID card
• Designing solutions from scratch based on the principles of decentralisation, interconnectivity and integrity
• Working with other countries to replicate this model all over the world

• Managing risks in complex, disjointed work environments
• Instilling confidence in the face of previous challenges
• Implementing new protections in every stage of transformation