Agenda
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The event chair will deliver the opening remarks outlining the key themes of the programme and introducing speakers.
- Delivering digital transformation through efficiency and controls, cyber resilience, commercial models, shared services and cultural change
- Using transparency to encourage large businesses to employ more SMEs and make prompt payment part of the selection process for larger suppliers
- Bring the worlds of policy and digital together
- Become digital at the core and ensure services scale
- Ensure sustainability by mainstreaming digital skills
PA Consulting experts in consulting, technology and innovation, working with businesses and governments worldwide.
- Using the foundations laid by the first years of digital transformation to deliver the Government Transformation Strategy.
- Working to strengthen digital, data and technology capability across government
- Recalling the potential of digital transformation as Gov.uk has helped over four billion visitors since its creation
- Enabling the efficient function of departments dedicated to delivering exit from the EU
- Enacting the Government as a Platform programme
- Configuring the Marketplace for different users and digital literacies across government
- Encouraging the use of the Digital Marketplace within local government
- Maintaining a minimum standard across vendors on the system with variable payment options based on need
- Breaking up larger contracts and enabling greater use of SMEs
- Examining the increased interest in cloud, cyber security, analytics, business intelligence, data centres and digital infrastructure
- Interrogating the National Audit Office’s findings about the roll-out of Verify
- Considering the effects of retiring Government Gateway
- Exploring identification verification across government – HMRC and the NHS
- Examining the benefits of the Verify system for local government
- Illustrating the potential of new systems of identity assurance for both citizens and service providers
11:45 am — 12:45 pm
Augmented Intelligence in Customer Service: Bots are only part of the answer.
11:45 am — 12:45 pm
Big Data, not Big Brother – harnessing the data inside your organisation to manage compliance and security
11:45 am — 12:45 pm
A founders' story on becoming the modern Digital Transformation platform that drives speed, agility and ownership in today's digital transformation initiatives.
11:45 am — 12:45 pm
How a leading public sector body adopted "cloud first" to replace their LAN/WAN, embracing evergreen commodity services. Advice on how to deliver true "transformation" as part of your Digital Transformation strategy.
1:40 pm — 2:10 pm
Learn how a different, proven, approach to Digital Transformation has delivered £8m / 400% NPV within the Public Sector
1:40 pm — 2:10 pm
Digital identities: Empowering individuals to create their own secure digital identity, to prove who they are to both governments and private organisations, whilst maintaining control over their personal data.
1:40 pm — 2:10 pm
Accelerate your Azure and Microsoft 365 adoption with Cloudhouse Containers – the leading technology for unblocking digital transformation
1:40 pm — 2:10 pm
How MySQL helps Government meet Digital Transformation demands; reducing database costs by more than 90% using non-proprietary Open Standards for mission critical applications.
1:40 pm — 2:10 pm
Digital Transformation in Public Sector: from monoliths to micro-services
Content to be announced soon.
- Measuring performance by examining 100 Data Sets across nine public services
- Exploring the benefits of regular, data-driven performance reviews
- Bringing the whole of government into the digital transformation process through effective, informed leadership
- Emphasising the potential of opening up government data for service tracking, improvement and innovation
- Working with those delivering services to improve online service design
- Matching provider needs to system design to ensure better outcomes for service users
- Finding new ways to interact with technology and data to make Government more efficient and effective
- Moving away from ‘one size fits all’ services to user focused delivery
- Effectively managing risks in complex, changing work environments
- Learning from the attacks of the past year and creating effective defences
- Building protections into each stage of an institution’s digital transformation
- Raising front-line awareness of the importance of privacy and careful data sharing
- Renewing trust in digital platforms amongst both service users and providers
There are three Streams dedicated to:
- Capability and Workforce
- Service Transformation
- User Experience
Sorry, no results with the current filter found!
4:00 pm
4:15 pm
Creating Capability in Digital, Data and Technology Professions
- Building the first national framework of digital, data and technology roles
- Refining learning and development opportunities through the GDS Academy
- Representing over 17,000 digital, data and technology specialists across government
4:15 pm
4:35 pm
Combining ICT and Digital Departments: A View from the Inside
- Looking at how two separate services merged to form the Parliamentary Digital Service
- Maintaining a balance between ICT and Digital Expertise
- Ensuring recruitment practices place the right talents in the appropriate role
4:35 pm
5:00 pm
Horizon Scanning: Planning for the Future on its Own Terms
- Identifying the drivers which will shape the work landscape in the long-term
- Challenging the assumptions frequently made by organisations planning for the future
- Discussing Wilson’s work with the Singaporean Government on their Talent 2030 programme
- Finding workforce solutions that not only increase operational efficiency but also ‘future-proof’ an organisation
Sorry, no results with the current filter found!
4:00 pm
4:20 pm
Developing Responsive Services by Migrating from Legacy Systems
- Working to move off the majority of legacy systems and into the cloud within 3 years
- Enabling agile working whilst significantly reducing departmental costs
- Training existing staff to grow technical capabilities within the department
- Ensuring services and data systems make use of standard application programming interfaces (APIs)
- Meeting GDPR standards while migrating to cloud systems
4:20 pm
4:40 pm
Moving to Cloud to Deploy Agile Digital Solutions: Ofqual’s Digital Transformation Journey
- Moving into the cloud and adopting agile solutions
- Deploying ICT solutions out of the box to ensure sustainability and flexibility
- Working towards DevOps for improved collaboration and even better innovation
- Why engagement is essential
4:40 pm
5:00 pm
Transforming Internal and External Infrastructure and Design
- Providing insights into leading transformation at HMRC Digital
- Rolling out a new Ofsted service by transforming services for child-minders and carers
- Modernising design to streamline both internal and external communications
Sorry, no results with the current filter found!
4:00 pm
4:20 pm
Bringing Content and UX Design Together
- Marrying website design and content
- Ensuring the services provided and processes explained on the DWP website are clear
- Reaching out to audiences who may have limited access to online content
4:20 pm
4:40 pm
Exploring the Future of Digital Government: A Local Perspective
- Participating in the Local level roll-out of the Verify program
- Exploring shared APIs
- Exploring the use of chatbots in council services
- Discussing how Councils can undergo radical digital transformation
4:40 pm
5:00 pm
A New Agile Approach to Service Design
- Transforming Cambridgeshire County Council’s blue badge application process resulting in an improved digital uptake of 60% (6,000 customers)
- Aligning infrastructure and resources to deliver joined up services amongst the 5 councils’
- Meeting customer, member or employee needs through innovative service design
- Working with users to understand what they need and then design end to end digital products
