Agenda
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Session Title
The event chair will deliver the opening remarks outlining the key themes of the programme and introducing speakers.
- Creating world class digital platforms and services
- Providing the security for departments to share vital data
- Encouraging more citizens to engage the government online
- Reducing the cost of delivering public services
- Using the foundations laid by the first years of digital transformation to deliver the Government Transformation Strategy.
- Working to strengthen digital, data and technology capability across government
- Recalling the potential of digital transformation as Gov.uk has helped over four billion visitors since its creation
- Enabling the efficient function of departments dedicated to delivering exit from the EU
- Enacting the Government as a Platform programme
PA Consulting experts in consulting, technology and innovation, working with businesses and governments worldwide.
- Configuring the Marketplace for different users and digital literacies across government
- Encouraging the use of the Digital Marketplace within local government
- Maintaining a minimum standard across vendors on the system with variable payment options based on need
- Breaking up larger contracts and enabling greater use of SMEs
- Examining the increased interest in cloud, cyber security, analytics, business intelligence, data centres and digital infrastructure
- Interrogating the National Audit Office’s findings about the roll-out of Verify
- Considering the effects of retiring Government Gateway
- Exploring alternative identification systems now being developed by HMRC and the NHS
- Examining the benefits of the Verify system for local government
- Illustrating the potential of new systems of identity assurance for both citizens and service providers
Senior representative, Microland
Seminar
Augmented Intelligence in Customer Service: Bots are only part of the answer.
Augmented Intelligence in Customer Service: Bots are only part of the answer.
Seminar
Digital transformation and the skills you need to succeed
Digital transformation and the skills you need to succeed
Seminar
Seminar
Seminar
A different, proven, approach to Digital Transformation within the Public Sector
A different, proven, approach to Digital Transformation within the Public Sector
Seminar
Digital identities: Giving individuals the ability to prove their identity securely to both governments and private organisations whilst maintaining control over their personal data
Digital identities: Giving individuals the ability to prove their identity securely to both governments and private organisations whilst maintaining control over their personal data
Seminar
Content to be announced soon.
- Measuring performance by examining 100 Data Sets across nine public services
- Exploring the benefits of regular, data-driven performance reviews
- Bringing the whole of government into the digital transformation process through effective, informed leadership
- Emphasising the potential of opening up government data for service tracking, improvement and innovation
- Working with those delivering services to improve online service design
- Matching provider needs to system design to ensure better outcomes for service users
- Finding new ways to interact with technology and data to make Government more efficient and effective
- Moving away from ‘one size fits all’ services to user focused delivery
- Effectively managing risks in complex, changing work environments
- Learning from the attacks of the past year and creating effective defences
- Building protections into each stage of an institution’s digital transformation
- Raising front-line awareness of the importance of privacy and careful data sharing
- Renewing trust in digital platforms amongst both service users and providers
There are three Streams dedicated to:
- Capability and Workforce
- Service Transformation
- User Experience
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4:00 pm
4:15 pm
Creating Capability in Digital, Data and Technology Professions
- Building the first national framework of digital, data and technology roles
- Refining learning and development opportunities through the GDS Academy
- Representing over 17,000 digital, data and technology specialists across government
- Making the most of R&D resources opened up in the Autumn Statement
- Training departments to meet new Data standards in line with GDPR
4:15 pm
4:35 pm
Combining ICT and Digital Departments: A View from the Inside
- Looking at how two separate services merged to form the Parliamentary Digital Service
- Maintaining a balance between ICT and Digital Expertise
- Ensuring recruitment practices place the right talents in the appropriate role
4:35 pm
5:00 pm
Horizon Scanning: Planning for the Future on its Own Terms
- Identifying the drivers which will shape the work landscape in the long-term
- Challenging the assumptions frequently made by organisations planning for the future
- Discussing Wilson’s work with the Singaporean Government on their Talent 2030 programme
- Finding workforce solutions that not only increase operational efficiency but also ‘future-proof’ an organisation
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4:00 pm
4:20 pm
Moving to Cloud to Deploy Agile Digital Solutions: Ofqual’s Digital Transformation Journey
- Moving into the cloud and adopting agile solutions
- Deploying ICT solutions out of the box to enhance digital engagement
- Developing a team of DevOps to enhance user experience
- Divising training programmes to manage a significant cultural shift
4:20 pm
4:40 pm
Developing Responsive Services by Migrating from Legacy Systems
- Working to move off the majority of legacy systems and into the cloud within 3 years
- Enabling agile working whilst significantly reducing departmental costs
- Training existing staff to grow technical capabilities within the department
- Ensuring services and data systems make use of standard application programming interfaces (APIs)
- Meeting GDPR standards while migrating to cloud systems
4:40 pm
5:00 pm
Transforming the Storage, Analysis and Application of Data under GDPR
- Employing GDPR tools to encourage local innovation and service transformation
- Developing a strong and dynamic data protection framework
- Discovering new services, insights and revenue streams from data
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4:00 pm
4:20 pm
Bringing Content and UX Design Together
- Marrying website design and content
- Ensuring the services provided and processes explained on the DWP website are clear
- Reaching out to audiences who may have limited access to online content
4:20 pm
4:40 pm
Exploring the Future of Digital Government: A Local Perspective
- Participating in the Local level roll-out of the Verify program
- Exploring shared APIs
- Exploring the use of chatbots in council services
- Discussing how Councils can undergo radical digital transformation
4:40 pm
5:00 pm
Streamlining Local Services through Effective Design
- Building on Leicestershire’s Digital Council Programme to deliver organisational change
- Using effective Ux design to make everything from carer recruitment to library loans easier
- Examining how small tweaks can make huge changes for a service
