Agenda
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The event chair will deliver the opening remarks outlining the key themes of the programme and introducing speakers.
- Delivering digital transformation through efficiency and controls, cyber resilience, commercial models, shared services and cultural change
- Using transparency to encourage large businesses to employ more SMEs and make prompt payment part of the selection process for larger suppliers
- Bring the worlds of policy and digital together
- Become digital at the core and ensure services scale
- Ensure sustainability by mainstreaming digital skills
PA Consulting experts in consulting, technology and innovation, working with businesses and governments worldwide.
- Using the foundations laid by the first years of digital transformation to deliver the Government Transformation Strategy.
- Working to strengthen digital, data and technology capability across government
- Recalling the potential of digital transformation as Gov.uk has helped over four billion visitors since its creation
- Enabling the efficient function of departments dedicated to delivering exit from the EU
- Enacting the Government as a Platform programme
- Configuring the Marketplace for different users and digital literacies across government
- Encouraging the use of the Digital Marketplace within local government
- Maintaining a minimum standard across vendors on the system with variable payment options based on need
- Breaking up larger contracts and enabling greater use of SMEs
- Examining the increased interest in cloud, cyber security, analytics, business intelligence, data centres and digital infrastructure
- Interrogating the National Audit Office’s findings about the roll-out of Verify
- Considering the effects of retiring Government Gateway
- Exploring identification verification across government – HMRC and the NHS
- Examining the benefits of the Verify system for local government
- Illustrating the potential of new systems of identity assurance for both citizens and service providers
Seminar
Augmented Intelligence in Customer Service: Bots are only part of the answer.
Augmented Intelligence in Customer Service: Bots are only part of the answer.
Seminar
Digital transformation and the skills you need to succeed
Digital transformation and the skills you need to succeed
Seminar
Big Data, not Big Brother – harnessing the data inside your organisation to manage compliance and security
Big Data, not Big Brother – harnessing the data inside your organisation to manage compliance and security
Seminar
A founders' story on becoming the modern Digital Transformation platform that drives speed, agility and ownership in today's digital transformation initiatives.
A founders' story on becoming the modern Digital Transformation platform that drives speed, agility and ownership in today's digital transformation initiatives.
Seminar
How a leading public sector body adopted "cloud first" to replace their LAN/WAN, embracing evergreen commodity services. Advice on how to deliver true "transformation" as part of your Digital Transformation strategy.
How a leading public sector body adopted "cloud first" to replace their LAN/WAN, embracing evergreen commodity services. Advice on how to deliver true "transformation" as part of your Digital Transformation strategy.
Seminar
Learn how a different, proven, approach to Digital Transformation has delivered £8m / 400% NPV within the Public Sector
Learn how a different, proven, approach to Digital Transformation has delivered £8m / 400% NPV within the Public Sector
Seminar
Digital identities: Empowering individuals to create their own secure digital identity, to prove who they are to both governments and private organisations, whilst maintaining control over their personal data.
Digital identities: Empowering individuals to create their own secure digital identity, to prove who they are to both governments and private organisations, whilst maintaining control over their personal data.
Seminar
Accelerate your Azure and Microsoft 365 adoption with Cloudhouse Containers – the leading technology for unblocking digital transformation
Accelerate your Azure and Microsoft 365 adoption with Cloudhouse Containers – the leading technology for unblocking digital transformation
Seminar
How MySQL helps Government meet Digital Transformation demands; reducing database costs by more than 90% using non-proprietary Open Standards for mission critical applications.
How MySQL helps Government meet Digital Transformation demands; reducing database costs by more than 90% using non-proprietary Open Standards for mission critical applications.
Seminar
Digital Transformation in Public Sector: from monoliths to micro-services
Digital Transformation in Public Sector: from monoliths to micro-services
Content to be announced soon.
- Measuring performance by examining 100 Data Sets across nine public services
- Exploring the benefits of regular, data-driven performance reviews
- Bringing the whole of government into the digital transformation process through effective, informed leadership
- Emphasising the potential of opening up government data for service tracking, improvement and innovation
- Working with those delivering services to improve online service design
- Matching provider needs to system design to ensure better outcomes for service users
- Finding new ways to interact with technology and data to make Government more efficient and effective
- Moving away from ‘one size fits all’ services to user focused delivery
- Effectively managing risks in complex, changing work environments
- Learning from the attacks of the past year and creating effective defences
- Building protections into each stage of an institution’s digital transformation
- Raising front-line awareness of the importance of privacy and careful data sharing
- Renewing trust in digital platforms amongst both service users and providers
There are three Streams dedicated to:
- Capability and Workforce
- Service Transformation
- User Experience
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4:00 pm
4:15 pm
Creating Capability in Digital, Data and Technology Professions
- Building the first national framework of digital, data and technology roles
- Refining learning and development opportunities through the GDS Academy
- Representing over 17,000 digital, data and technology specialists across government
4:15 pm
4:35 pm
Combining ICT and Digital Departments: A View from the Inside
- Looking at how two separate services merged to form the Parliamentary Digital Service
- Maintaining a balance between ICT and Digital Expertise
- Ensuring recruitment practices place the right talents in the appropriate role
4:35 pm
5:00 pm
Horizon Scanning: Planning for the Future on its Own Terms
- Identifying the drivers which will shape the work landscape in the long-term
- Challenging the assumptions frequently made by organisations planning for the future
- Discussing Wilson’s work with the Singaporean Government on their Talent 2030 programme
- Finding workforce solutions that not only increase operational efficiency but also ‘future-proof’ an organisation
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4:00 pm
4:20 pm
Developing Responsive Services by Migrating from Legacy Systems
- Working to move off the majority of legacy systems and into the cloud within 3 years
- Enabling agile working whilst significantly reducing departmental costs
- Training existing staff to grow technical capabilities within the department
- Ensuring services and data systems make use of standard application programming interfaces (APIs)
- Meeting GDPR standards while migrating to cloud systems
4:20 pm
4:40 pm
Moving to Cloud to Deploy Agile Digital Solutions: Ofqual’s Digital Transformation Journey
- Moving into the cloud and adopting agile solutions
- Deploying ICT solutions out of the box to ensure sustainability and flexibility
- Working towards DevOps for improved collaboration and even better innovation
- Why engagement is essential
4:40 pm
5:00 pm
Transforming Internal and External Infrastructure and Design
- Providing insights into leading transformation at HMRC Digital
- Rolling out a new Ofsted service by transforming services for child-minders and carers
- Modernising design to streamline both internal and external communications
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4:00 pm
4:20 pm
Bringing Content and UX Design Together
- Marrying website design and content
- Ensuring the services provided and processes explained on the DWP website are clear
- Reaching out to audiences who may have limited access to online content
4:20 pm
4:40 pm
Exploring the Future of Digital Government: A Local Perspective
- Participating in the Local level roll-out of the Verify program
- Exploring shared APIs
- Exploring the use of chatbots in council services
- Discussing how Councils can undergo radical digital transformation
4:40 pm
5:00 pm
A New Agile Approach to Service Design
- Transforming Cambridgeshire County Council’s blue badge application process resulting in an improved digital uptake of 60% (6,000 customers)
- Aligning infrastructure and resources to deliver joined up services amongst the 5 councils’
- Meeting customer, member or employee needs through innovative service design
- Working with users to understand what they need and then design end to end digital products
