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Digital Government 2020 Agenda

Join us digitally online to hear from these world-class speakers.

22nd September 2020

9:00 am
Welcome from GovNet Events
9:30 am
Chair's Opening Remarks
Jeni Tennison
Jeni Tennison
VP and Chief Strategy Advisor
Open Data Institute
Confirmed
9:35 am
Opening Keynote: GOV.UK: How a Single Domain can Transform Government
  • The Government Digital Service (GDS) set up GOV.UK – the single website for the UK government – over 7 years ago, bringing more than 175 services across 25 ministerial departments and 385 public bodies on to a single domain.
  • GOV.UK provides vital information, supports people in complex life events and helps departments deliver on cross-cutting policy challenges.
  • GOV.UK is the digital face of government. It is where users interact with government. This gives it a unique opportunity to transform the way government works for people.
Jennifer Allum
Jennifer Allum
Head of GOV.UK
Government Digital Service
Confirmed
9:55 am
Impact and Benefits of Digital Connectivity and Technology
  • Impact and benefits of 5G rollout on UK  
  • Covid-19 – importance of connectivity 
  • Huawei’s role in the UK 
Ashley Lumsden
Ashley Lumsden
Head of Government Relations
Huawei
Confirmed
10:15 am
Developing the Right Governance and Ethics for Data-Driven Technologies: The Centre for Data Ethics and Innovation
  • Protecting privacy and understanding citizens’ fears and priorities in order to promote trust around data-driven technologies
  • Shaping recommendations and advice for policy and regulatory action to support responsible and ethical innovation
  • Analysing and anticipating the opportunities and risks posed by the greater use of data in transforming citizen experience
Ollie Buckley
Ollie Buckley
Executive Director
The CDEI
Confirmed
10:35 am
Networking & Meet the Supplier

Sponsored roundtable – Huawei, led by Ashley Lumsden, Head of Government Relations, Huawei

11:15 am
Chair's Opening Remarks
Nadira Hussain
Nadira Hussain
Leadership Development and Research Director
SOCITM
Confirmed
11:20 am
Stream 1
Stream 2
Stream 3
Keynote: Championing Digital Transformation across Local Government
  • Supporting local government in digital innovation to fix the plumbing and improve citizen services
  • Developing service-oriented technology through collaboration between the public and private sector
  • Assessing how the Local Digital Declaration has helped local authorities so far
Sam Villis
Sam Villis
Collaboration Lead, Local Digital Collaboration Unit
MHCLG
Confirmed
Opening Keynote: Digital Transformation across Healthcare Services
  • Adopting a user-centric approach to designing services for health and care nationwide
  • Improving the digital literacy of both staff and patients; tackling the wide variation in digital maturity across the NHS through the Digital Ready Workforce Programme
  • Providing staff with greater access and visibility of the information needed to improve patient experience
  • Assessing the growth and adoption of the NHS App
Matt Edgar
Matt Edgar
Associate Director for Design and User Research
NHS Digital
Confirmed
Opening Keynote: Keynote: Eight Rules for Innovation
  • What was from learned setting up the DWP Innovation Lab?
  • What is an innovation lab and how can it foster digital innovation?
Simon King
Simon King
Deputy Director of Design, Architecture and Strategic Planning
DWP
Confirmed
11:40 am
Stream 1
Stream 2
Enabling the Digital Future of Public Sector – a Technology Service Providers View
  • Addressing the digital revolution and the evolving landscape
  • Exploring the value of cloud as a digital enabler for government innovation
  • Combining the right cloud strategy to digitise quickly, effectively and securely
  • Exploring the best practice next steps to drive government digital transformation
Nick Roberts
Nick Roberts
Head of Government Solutions
Rackspace Technologies
Confirmed
Data at the Heart of Digital Transformation

Interactive session delivered by Pure Storage

Shaun Collings
Shaun Collings
Regional Business Director UK Public Sector
Pure Storage
Confirmed
12:00 pm
Stream 1
Stream 2
Stream 3
Case Study: Norwich City Council’s Digital Inclusion Project
  • Ensuring that all Norwich residents have the access, skills and confidence to participate in the expanding digital environment
  • Overcoming the barriers to digital engagement; providing training, support and encouragement to get people online
  • Targeting digital access and support to the most vulnerable groups within Norwich
Laura Wigby
Laura Wigby
Digital Inclusion Project Co-ordinator
Norwich City Council
Confirmed
In Collaboration with the DWP: Transforming Service Journeys
Gavin Elliott
Gavin Elliott
Head of Interaction and Service Design
DWP
Confirmed
Making Online Public Services Accessible
  • It is the ambition of the Government Digital Service (GDS) to make services as accessible and inclusive as possible, to ensure there are no barriers that might prevent people from interacting with government
  • We’ve grown the cross-government accessibility community to over 1,000 members and established an Accessibility Leaders Network
  • New regulations mean government and public sector organisations have a legal duty to make sure websites and apps meet accessibility requirements
Richard Morton
Richard Morton
Head of Accessibility
Government Digital Service
Confirmed
12:20 pm
Stream 1
Stream 2
Stream 3
Seminar Session | Assessing the Impact of Seamless Staff Roaming

Case studies and Q&A on successfully implementing seamless staff roaming using govroam, the staff roaming service for the UK public sector. Project leads from KPSN and NYnet will explore how the service is being used by local authorities, the NHS, and the wider public sector in Kent and North Yorkshire respectively.

  • Case studies from Kent and North Yorkshire, exploring real-world applications and impacts of roaming connectivity.
  • Staff roaming and disaster preparedness, focusing on COVID-19 and Brexit responses.
  • COVID-19 as a driver for change – the need for more agile ways of working across increasingly flexible estates.
  • Working in partnership – facilitating collaboration across sites, sectors and regions.
Lola Harre
Lola Harre
Govroam Service Manager
Jisc Services
Confirmed
Dave Lindsay
Dave Lindsay
Strategic Development and Relationships Manager
Kent County Council (KPSN)
Confirmed
Alastair Taylor
Alastair Taylor
Deputy Chief Executive Officer
NYnet
Confirmed
Humanising Digitalisation
  • How do you re-focus your digital programmes around empowering your staff?
  • Putting people first – humanising technological innovation through service design
  • Leveraging local conditions to change the stories your people are telling to support change
  • Ensuring your organisation can transform to weather long term uncertainty
Jane Barett
Jane Barett
Founding Partner
Cadence Innova
Confirmed
Simon Jones
Simon Jones
Managing Consultant
Cadence Innova
Confirmed
Julia Brennan
Julia Brennan
Senior Consultant & Deputy Sector Lead for Health, Housing, Communities
Cadence Innova
Confirmed
Keith Stagner
Keith Stagner
CEO
T-Impact
Confirmed
Digital Procurement, How to Win this Relay Race
  •  How to refocus procurement as an enabler for any digital transformation.
  • For years procurement has been seen as a blocker, during this session we will explain the importance of the procurement profession and provide some key wins to begin the journey of starting together
  • How to bring together commercial and digital/technology teams for the pass of the baton.
  • We will be addressing how procurement, digital technology and contract management should work together from inception in order to achieve better results for any programme.
  • Embracing empathy and the use of communities of practice.
  • We will share with you the power of communities of practice for commercial and procurement teams. How to share knowledge around the profession and how to use empathy to overcome challenges.
Nicola Badley
Nicola Badley
Category Manager - Software and Cyber
Crown Commercial Service (Confirmed)
Confirmed
Emilia Cedeno
Emilia Cedeno
Enhancing Capability Lead
Crown Commercial Service (Confirmed)
Confirmed
1:05 pm
Lunch & Networking
2:00 pm
Stream 1
Stream 2
Panel | Encouraging the Ethical Use of Open Data within Local Government
  • Supporting an open and transparent data infrastructure for local government
  • Ensuring ethical open data use that is consistent across government in order to design better services around user needs
  • Developing specialist data capability and data skills – promoting data literacy for individuals to make informed choices
  • Developing a data and public sector toolkit to encourage local authorities to use open data
James Maddison
James Maddison
Consultant
Open Data Institute
Confirmed
Marius Jennings
Marius Jennings
Open Data Lead
Bristol City Council
Confirmed
Case Study: Brent Council's Digital Agenda
  • Launching various digital pilot schemes to transform user experience for residents across the borough
  • Exploring chatbots for street care services to improve the demand on phone calls
  • Building digital skills among the workforce through various initiatives and apprenticeships
Manjula Pindoria
Manjula Pindoria
Digital Workstream Lead
Brent Council
Confirmed
2:30 pm
Panel | Challenges and Solutions to Using Data across the NHS
  • Upholding the NHS digital, data and technology standards to framework to ensure that the health care system is more joined up, safer, and efficient
  • Ensuring clinicians have safe and immediate access to relevant and appropriate patient data through connected systems
  • Eliminating misinformation and misunderstanding through collaboration
  • Designing a data infrastructure around the needs of patients and their care networks, as well as protecting citizen data rights
Jeni Tennison
Jeni Tennison
VP and Chief Strategy Advisor
Open Data Institute
Confirmed
Martin Sadler
Martin Sadler
Chief Informatics Officer
Sandwell and Birmingham NHS Trust
Confirmed
3:00 pm
Networking & Meet the Supplier
3:25 pm
Stream 1
Stream 2
Collaborating with Local Authorities: The Local Land Charges Programme
  • Working with local authorities during a pandemic to create a national local land charges service
  • Centralising data onto one single digital spatial register, allowing for a quicker and more efficient system
  • Working as part of the wider government ambitions of improving the home buying process
  • HM Land Registry’s digital transformation – accelerating our thinking
Allison Bradbury
Allison Bradbury
Head of Local Land Charges Implementation
HM Land Registry
Confirmed
Case Study: Sandwell and Birmingham NHS Trust’s Transformation Journey
  • Improving patient experience through digital initiatives such as electronic patient records, a tap-and-go system, and a patient portal app
  • Collaborating with Sandwell and West Birmingham Councils in order to share data for a health integrated economy
  • Changing user experience journeys – merging with local GPs to ensure single patient journeys
  • Understanding how a cultural and organisational shift is key to transformation and looking at what’s next for the Trust – how do we approach IT now and for the future?
Martin Sadler
Martin Sadler
Chief Informatics Officer
Sandwell and Birmingham NHS Trust
Confirmed
3:45 pm
Stream 1
Stream 2
Panel | Digital Identity; Assessing Progress and Plans for the Future
  • Ensuring that digital identity is a collaborative project across government departments to solve problems such as connected data and user journeys
  • Establishing a robust digital identity system that supports government in order to provide access to critical services
  • Keeping the system secure from identity crime and fraud
Shiv Aggarwal
Shiv Aggarwal
Lead at MyEarth.ID and European Lead
Government Blockchain Association
Confirmed
Renate Samson
Renate Samson
Senior Policy Advisor
Open Data Institute
Confirmed
Adam Cooper
Adam Cooper
Director
ID Crowd
Confirmed
Innovation and Accessibility: Making Impact with Assistive Tech
  • Understanding how accessible and assistive technology can transform the lives of those with disabilities
  • Improving engagement and allowing for a more inclusive work-place
  • Encouraging better government procurement of assistive technology to ensure that disabled people have both better access and confidence to use what is available
  • Seizing the technological opportunities to breakdown barriers faced by those who are disabled
Steve Tyler
Steve Tyler
Director of Assistive Technology
Leonard Cheshire (Confirmed)
Confirmed
4:20 pm
Chair’s Closing Remarks, Virtual Drinks & Meet the Suppliers
Nadira Hussain
Nadira Hussain
Leadership Development and Research Director
SOCITM
Confirmed