Agenda

Before proceedings get underway, this short explainer session will explore how you can get the most out of our new next generation summit platform.  Our team will run through how to make virtual connections, creating networking meet ups, accessing content on demand and how to use our new Q&A, chat functions and virtual polling tools during the day.

• Building a new data-driven infrastructure to boost public sector transformation that will establish collaborative way of working and distribute authority to the frontline
• National Data Strategy: the latest updates and next steps in reforming Government’s relationship with data
• Establishing reliable digital ID services in the UK to unlock the UK’s digital infrastructure potential and digital identity economy – the latest consultation updates for a trust framework
• The impact of Covid on the digital strategies in the public sector

• National Data Strategy: using data to improve the citizen experience
• According to the latest public consultation what steps must be taken and how far are we with the creation of an appropriately safeguarded, joined-up and interoperable data infrastructure?
• What were the first steps taken by Data Standards Authority (DSA) to make data shareable and accessible across government services?
• How to leverage a shared data model and support an open and transparent data infrastructure across the government?
• How should the risks be managed to protect both internal and external data through a robust governance process?
• How to ensure the use of ethical open and consistent data to design better services around user needs?
• Updated Data Ethics Framework: How to ensure every proposed approach is proportionate and ethical? Is the proposed right for the purpose and better value than other solutions?

Your opportunity to make the most of the virtual Conference, meet up with fellow delegates and exhibitors, make connections, tour our real-time resources, and content and take part on discussions.

• Going through a technology push: How to evaluate public services digital maturity before departure?
• Lessons learned and changes made during the Covid-19 pandemic: How to harness the ability to act fast and what changes are going to remain as a permanent feature?
• How does the introduction of new technology impact cross government collaboration, ways of working, culture, and leadership?
• Dealing with resistance: What are the proactive measures ensuring your innovative disruption is not mitigated?
• How to incorporate a digital mindset into the entire public sector and let it define the outlook?

• COVID-19 has accelerated digital communication, but regular security was left behind.
  • Communication with staff, partners, citizens, suppliers – it’s all gone electronic and has required volumes of data to be shared securely, often within existing email services.
• Secure digital communication can lower cost, increase efficiency and improve stakeholder satisfaction.
  • But only if it is intuitive, flexible and reflects how we work.
• Learn from use cases how international public sector organisations successfully embraced digital communication.
  • Planning, risk mitigation, cost control, take-up and end result of more secure collaboration.
• Learn what the ingredients are to a successful implementation and use of future proof digital communication.
  • Practical advice from organisations that have done it successfully, ‘warts and all’.

• How will the latest regulatory updates and new consumer protection legislation support the use of digital identities across the UK?
• What suitable privacy and technical standards should be in place to allow interoperability and establish individuals’ rights over the use of their digital IDs?
• What is IAX and will it solve the government’s need for a seamless, usable, secure, citizen identity and develop digital identity market in the UK?
• What digital identity projects local authorities are working on and what levels of expertise and further resources they would require sourcing to continue?
• How to build trust, transparency and clarity for those who want to trust digital identities and those who want to be creating them with their citizens?

Your opportunity to make the most of the virtual Conference, meet up with fellow delegates and exhibitors, make connections, tour our real-time resources, and content and take part on discussions.

Choose the sessions that best suit your interests this afternoon, as we break out into three streams – Central Government, Local Government and Health and Social Care

Your opportunity to make the most of the virtual Conference, meet up with fellow delegates and exhibitors, make connections, tour our real-time resources, and content and take part on discussions.

• What is the post-Covid 19 reality and future vision for local public services?
• How to compete with the private sector on the digital customer experience and retain the citizens’ trust?
• Leveraging data in your decision making processes: How to allow for data sharing and reuse across critical areas in a transparent and agile way?
• How to use data to reduce the administrative burden on local authorities and automate case handling to free up resources for other priorities?

• Data governance as an essential building block for a full data-driven public sector
• Sustaining public sector transformation beyond Covid-19 crisis: How to retain the speed of change and continue harnessing data, shifting processes and services transformation?
• How can governments best achieve progress on the data front taking into consideration the role of the centre and workforce capabilities?
• Building data skills across government: What ae the needs and how to meet them?

• Evolving your technology and digital approach from a focus on products to solutions, service and outcomes
• Achieving great value technology and digital outcomes through standardisation and aggregation
• Maximising your supply chain – understanding the role of channel partners in service bundling, consolidation and innovation

• How to increase digital maturity across education, innovation, health and social care, economic resilience, and sustainability in order to build a digitally enabled state?
• Has being digitally mature become a requirement of a good government that is able to leverage the use of data to address crises, such as the Covid-19?
• What standards of data governance are required for digitally enabled state?
• Keeping the momentum: What are the best practices in increasing adoption rates and political buy-in for new initiatives and technologies?
• Leading government technology labs: What core technologies are currently being used and developed by government technology companies?
• Cooperating internationally on digital governance issues: What code sharing, cross-border interoperability and cross-border services has been proven successful and how else can quick peer-learning and idea sharing be facilitated?

• How different departments adjusted to remote working and what worked to improve employee experience, productivity and create collaboration?
• What are the measures that government departments are implementing to boost digital education, skills and use of data?
• How to deal with employee resistance and build trust in the systems that are being used?
• Embarking on application modernisation initiatives across public sector is on the agenda for a few years ahead: How to close the skills gap and attract the right candidates to deploy new enterprise software in public services?

• Technology, data management and security, generational gaps, diversity and inclusion: How to build coherent organisational culture combining different dynamics?
• How to allow the entire authority to be innovative and what procedures should be in place to facilitate innovation?
• How to help people to operate in the fast-changing environment and create adaptive and innovative teams?
• How to review the essential staff skills for the emerging tech and revamped processes?