Agenda

Digital Government: What We Know Now

• Discussing progress made in the last two years and the vision for 2020
• Rolling out the Government Innovation Strategy and understanding its’ implications
• Helping central and local government to use emerging technologies to address a number of problems
• Understanding the implications and benefits of complex transformations, and overcoming the associated challenges

• Building the UK’s digital capital with London’s first Chief Digital Officer
• Emphasising the importance of collaboration, data sharing and user-centred design
• Helping small businesses acquire the right skills to take advantage of technologies
• Driving the delivery of the London Office for Technology & Innovation

• Using digitalisation to enable service transformation across healthcare
• Providing the best possible services and outcomes for millions of patients world wide
• Saving money, time and resources with electronic prescriptions
• Integrating information across the sector with national capabilities such as the new national record locator service

• Lessons from the Estonian e-governance model; the ultimate benchmark for how citizens should engage with the government
• Making 99% of government services available online to Estonian citizens, as well as enabling individuals from other countries to become ‘e-residents’ with a digital ID card
• Designing solutions from scratch based on the principles of decentralisation, interconnectivity and integrity
• Working with other countries to replicate this model all over the world

• Exploring ‘Digital Citizen Services in a Box’; unlocking the true potential of digital by transforming the citizen experience and reducing operating costs in an agile way
• Understanding cloud economics; utilising multi-cloud cost optimisation and cloud security compliance services
• Looking at the benefits of app-centric hyper automation; turning any operation into a one click automation in order to focus efforts elsewhere and drive innovation

• Managing risks in complex, disjointed work environments
• Instilling confidence in the face of previous challenges
• Implementing new protections in every stage of transformation

• With more and more government services coming online there needs to be a secure scalable  approach to managing identity for these services. Federated identity services across government organsisations can help secure access to services while simplifying the user journey for citizens and avoiding the need for a huge monolithic government user repository. Government services need identity solutions that can be implemented quickly to meet the rapidly changing demands of government services.