Operational Lead for dental services
NHS Business Services Authority
Chris Dawson is responsible for Dental Services at the NHS Business Services Authority. Dental Services pay £2.8bn per annum to NHS dentists in England and Wales, process over 44 million dental activity claims each year, administer 19k members’ NHS Pension and provide key information to inform NHS policy and Government. Chris is responsible for overall operational delivery and external stakeholder engagement including relations with the Department of Health and Social Care, NHS England, the Welsh Government and NHS dentists. The NHS Business Services Authority’s Dental team won Efficiency Savings Project of the Year category at the 2018 Public Sector Paperless Awards for the digitisation of their service.