City of York Council
Andrew is a highly skilled data, information and analysis specialist with 16 years of experience in the public sector and Local Government. In his role as Information Architect at City of York Council, Andrew is responsible for the flow of information into key reporting and performance tools and leads on Master Data Management and data quality for the organisation. Master Data Management is a key solution for public sector organisations who want to benefit from end-to-end digital transactions and improve customer experience and interaction. Andrew and colleagues were finalists in the Digital and Technology category at the Guardian's Public Service Awards 2018; their SingleView product, which uses MDM as an integral component, allows staff to view information about customers from across the organisation, in one place, leading to a holistic understanding of customer interactions and more efficient, focused service delivery.