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Sophie Randall

Director - Patient Information Forum (PIF)

The Patient Information Forum is the UK membership body for people working in health information and support. It represents more than 300 cross-sector organisations, including national patient groups, NHS Trusts and the private sector/industry. PIF provides training for members and produces expert guidance on the production of health information. 2020 publications include: Covid Choices, Health and Digital Literacy Survey, Producing Information for Children and Young People. Sophie represents PIF on the NICE Shared Decision Making-Collaborative and the Professional Records Standards Body’s Advisory Group . She also sits on Janssen’s Patient Advisory Group. Sophie was co-founder of Oyster Healthcare Communications. Oyster specialised in co-producing health information with people with long term conditions. Sophie has a particular interest in user involvement, digital tools, risk communication, peer support and health inequality. Sophie started her career as a journalist specialising in public health before moving into health information. Sophie has personal experience of accessing mental health services as a parent/carer.