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Afternoon – Local Government Stream

Local Government Stream

11:25 - 11:30

Chair's Opening Remarks

Nadira Hussain

Nadira Hussain
Leadership Development and Research Director
Socitm (Confirmed)

11:30 - 11:50

Opening Keynote: Championing Digital Transformation across Local Government

  • Supporting local government in digital innovation to fix the plumbing and improve citizen services
  • Developing service-oriented technology through collaboration between the public and private sector
  • Assessing how the Local Digital Declaration has helped local authorities so far
May-N Leow

May-N Leow
Head of the Local Digital Collaboration Unit
MHCLG (Confirmed)

11:50 - 12:05

Sponsored Session


12:05 - 12:25

Case Study: Norwich City Council’s Digital Inclusion Project

  • Ensuring that all Norwich residents have the access, skills and confidence to participate in the expanding digital environment
  • Overcoming the barriers to digital engagement; providing training, support and encouragement to get people online
  • Targeting digital access and support to the most vulnerable groups within Norwich
Laura Wigby

Laura Wigby
Digital Inclusion Project Co-ordinator
Norwich City Council (Confirmed)


Seminar Sessions

13:20 - 14:30

Lunch Break, Networking & Exhibition


Sponsored Session

Cadence Innova

14:45 - 15:25

Panel | Encouraging the Ethical Use of Open Data within Local Government

  • Supporting an open and transparent data infrastructure for local government
  • Ensuring ethical open data use that is consistent across government in order to design better services around user needs
  • Developing specialist data capability and data skills – promoting data literacy for individuals to make informed choices
  • Developing a data and public sector toolkit to encourage local authorities to use open data
Frankie Kay

Frankie Kay
Interim Deputy National Statistician and Director General for Data Capability
Office for National Statistics (Confirmed)

James Maddison

James Maddison
Open Data Institute (Confirmed)

Marius Jennings

Marius Jennings
Open Data Lead
Bristol City Counil (Confirmed)

15:25 - 16:05

Afternoon Break, Networking & Exhibition

16:05 - 16:25

Case Study: Brent Council's Digital Agenda

  • Launching various digital pilot schemes to transform user experience for residents across the borough
  • Exploring chatbots for street care services, and voice bots to improve the demand on phone calls
  • Building digital skills among the workforce through various initiatives and apprenticeships
Manjula Pindoria

Manjula Pindoria 
Digital Workstream Lead
Brent Council (Confirmed)

16:25 - 16:45

Collaborating with Local Authorities: The Local Land Charges Programme

  • Working with local authorities to create a national local land charges service to speed up searches and reduce cost
  • Centralising data onto one single digital spatial register, allowing for a quicker and more efficient system
  • Working as part of the wider government ambitions of improving the home buying process
  • An update on Digital Streets – developing a simpler, faster and land registration process
Allison Bradbury

Allison Bradbury
Head of Local Land Charges Programme
HM Land Registry (Confirmed)


End of Conference