Register your place
Apply for a Stand

Afternoon – Local Government Stream

Local Government Stream


Chair's Opening Remarks


Opening Keynote: Championing Digital Transformation across Local Government

  • Supporting local government in digital innovation to fix the plumbing and improve citizen services
  • Developing service-oriented technology through collaboration between the public and private sector
  • Assessing how the Local Digital Declaration has helped local authorities so far

May-N Leow
Head of the Local Digital Collaboration Unit
MHCLG (Invited)


Protecting Vulnerable Citizens; Assuring Digital Identity and Inclusion

  • Helping vulnerable citizens and those who lack a digital footprint to access public services quickly and efficiently
  • Adopting a digital data management solution to implement online identities
  • Ensuring wider digital inclusion and assuring engagement with hard-to-reach citizens

Adrian Gorst
Divisional Director, IT
London Borough of Tower Hamlets (Invited)


Refreshments, Networking & Exhibition


Sponsored Session


Panel | Championing the Ethical Use of Open Data within Local Government

  • Supporting an open and transparent data infrastructure for local government
  • Ensuring ethical open data use that is consistent across government in order to design better services around user needs
  • Developing specialist data capability and data skills – promoting data literacy for individuals to make informed choices
  • Promoting practices that ensure data collection and use is trustworthy and ethical

Senior Representative 
Open Data Institute (Confirmed)


Frankie Kay
Interim Deputy National Statistician and Director General for Data Capability
Office for National Statistics (Invited)


Lunch Break, Networking & Exhibition


Case Study: Brent Council's Digital Agenda

  • Launching various digital pilot schemes to transform user experience for residents across the borough
  • Exploring chatbots for street care services, and voice bots to improve the demand on phone calls
  • Building digital skills among the workforce through various initiatives and apprenticeships
Manjula Pindoria

Manjula Pindoria 
Digital Workstream Lead
Brent Council (Confirmed)


Sponsored Session


Networking Break Break, Networking & Exhibition


Sponsored Session


Case Study: Stoke-on-Trent’s Digital Inclusion Strategy

  • Discussing the progress of the Council’s digital inclusion strategy and plans for 2020 onwards
  • Encouraging residents to participate in the expanding digital environment through training and support with convenient access to ICT facilities
  • Using mobile technology to help residents at risk of digital exclusion

John Bowler
Head of ICT and Digital
Stoke-on-Trent City Council (Invited)


End of Conference