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Afternoon – Health Stream

Health and Social Care Stream


Chair's Opening Remarks

11:10 - 11:35

Opening Keynote: Digital Transformation across Healthcare Services

  • Adopting a user-centric approach to designing services for health and care nationwide
  • Improving the digital literacy of both staff and patients; tackling the wide variation in digital maturity across the NHS through the Digital Ready Workforce Programme
  • Providing staff with greater access and visibility of the information needed to improve patient experience
  • Assessing the growth and adoption of the NHS App
Matt Edgar

Matt Edgar 
Associate Director of Design and User Research  
NHS Digital (Confirmed)

11:35 - 12:00

In Collaboration with the DWP; Transforming Service Journeys

  • Working with NHS Digital in order to make complex journeys easier where benefits relate to health care
  • Forming a service community to improve the relationship between work, health and benefits
  • Reducing times and creating linear journeys across the service landscape to support work and health

Gavin Elliot
Head of Interaction and Service Design
DWP (Confirmed)

12:00 - 12:20

Sponsored Session

12:20 - 12:35

Refreshments, Networking & Exhibition

12:35 - 13:20

Panel | Challenges and Solutions to Using Data across the NHS

  • Upholding the NHS digital, data and technology standards to framework to ensure that the health care system is more joined up, safer, and efficient
  • Ensuring clinicians have safe and immediate access to relevant and appropriate patient data through connected systems
  • Eliminating misinformation and misunderstanding through collaboration
  • Designing a data infrastructure around the needs of patients and their care networks, as well as protecting citizen data rights
Jeni Tennison

Jeni Tennison
Open Data Institute (Confirmed)


Tom Denwood
Executive Director of Data, Insights and Statistics
NHS Digital (Confirmed)


Jenny Firth
Head of Data Policy Team
NHSX (Invited)

13:20 - 14:20

Lunch, Networking & Exhibition

14:20 - 14:40

Sponsored Session

14:40 - 15:05

NHS Identity Service - Adopting Mobile Solutions to Transform Patient Experience

  • Providing medics the means to securely access patients’ SCRs on iPads and mobile devices
  • Allowing access to vital information including long-term conditions, ongoing prescriptions, and other specific needs
  • Greatly improving patient experience – saving time and reducing A&E admissions
  • Developing the pilot and assessing the potential to roll out the initiative across the capital

Mike Walker
Programme Head for NHS Identity and Mobile SCRa
NHS Digital (Invited)

15:05 - 15:25

Refreshments, Networking & Exhibition


Sponsored Session

15:45 - 16:10

Case Study: Rotherham NHS foundation Trust's Outstanding Digital Agenda

  • Launching a secure and maintainable in-house clinical IT portal to provide staff with vital patient information
  • Utilising data from the community, social services, GPs and hospitals to also act as both an operational and organisational portal
  • Capturing live ambulance information to understand patient flow and provide a more seamless experience

James Rawlinson
Director of Health Informatics
Rotherham NHS Foundation Trust (Invited)


End of Conference